Can We Talk?
Improving Communication Skills
Trainer: Beth Philley
Class Synopsis
This 3-hour class will assist parents in communicating with each other, their case workers, and their children. In "Can We Talk", we will explore the various learning styles and how they translate into diverse communication styles. By comparing and contrasting the various types of communication, we will learn how to understand those around us and make sure we are understood. Using different types of communication interactions including effective feedback, we will teach others to be good communicators as well.
Content Outline
Define communications
Learning Styles
Diversity demonstration
Communication Styles
Types of Communication
Listening Skills / Active Listening
Communication
Teaching others to communicate well - the importance of feedback
Methodologies
Lecture, small group activities, role play, interactive demonstrations, guided discussion
Learning objectives
At the end of this course, each participant will be able to:
Application to Child Welfare
This class will enable parents to more effectively communicate with each other, case workers, and children, leading to reduced stress and fewer placement disruptions.
Contact Information
To schedule this class, contact Beth Philley via e-mail: bphilley@ProBizAssoc.com or via phone: 330-705-0938.